This document (together with all other documents referred to below) sets out the terms and conditions governing the use of the website and the purchase of products through this website (hereinafter referred to as the "Terms"). Before using the website, the Customer must read these Terms, our Cookie Policy and our Privacy Policy (collectively referred to as the "Data Privacy Policy"). By using this website or placing an order through the website, you, our valued Customer, acknowledge, represent and undertake that you expressly consent to be bound by these Terms and the Data Privacy Policy. If the Customer does not accept all of the Terms and the Data Privacy Policy, the Customer must not use the website. These Terms and the Data Privacy Policy may be amended. It is the Customer's responsibility to review them regularly, and the Terms and Data Privacy Policy in force at the time the Customer uses the website or enters into the Agreement (as explained below) shall apply to the Customer.

The Customer is required to share personal information in order to purchase the desired product. The information or personal data you share with odelbuldan.com is processed in accordance with the Data Privacy Policy. By using the website, the Customer is deemed to have confirmed that all information shared with odelbuldan.com is accurate and true and to have consented to the processing of such information and personal data. If the Customer expressly indicates an interest to odelbuldan.com, odelbuldan.com may inform the Customer by e-mail about the latest collections, catalogues, campaigns and special offers.

By using the website and/or placing any order through the website, the Customer acknowledges, represents and undertakes that the Customer will: 1. use the website only for legitimate enquiries or orders; 2. not place unrealistic, unfounded or fraudulent orders, and that where odelbuldan.com reasonably believes such an order has been placed, odelbuldan.com shall have the right to cancel the order and inform the relevant authorities; 2 3. provide odelbuldan.com with correct and up-to-date e-mail, postal and/or other contact details and, where necessary, allow odelbuldan.com to use such information to contact the Customer (see the Data Privacy Policy). Where the Customer does not provide odelbuldan.com with all information required to complete the order, odelbuldan.com may be unable to complete the order. By placing an order through the website, the Customer confirms that the Customer is at least 18 years of age and has the legal capacity to enter into a binding contract.

The products offered on this website are available for delivery only within the borders of the Republic of TÜRKİYE.

To place an order, the Customer must follow the online purchasing process and click the "Confirm Payment" option. After doing so, the Customer will receive an e-mail confirming receipt of the order (the "Order Confirmation"). In a subsequent second e-mail, the Customer will be informed that the order has been accepted and is being shipped (the "Delivery Confirmation"). If no such confirmation is provided to the Customer by odelbuldan.com, the Agreement shall be deemed not to have been formed.

All orders are subject to stock availability. In the event of supply difficulties or if a product is no longer in stock, odelbuldan.com reserves the right to inform the Customer about substitute products of a similar or different category and value that may be ordered. If the Customer doesnot wish to order the substitute products, odelbuldan.com will refund to the Customer the amount paid for the unwanted substitute product.

odelbuldan.com reserves at all times the right to withdraw any product from the website and/or remove or edit any material or content on the website. Although odelbuldan.com will use all reasonable efforts to process all orders submitted to it, it reserves the right at any time to refuse to fulfil or confirm an order if unusual circumstances arise after receiving the order or after sending the Customer an Order Confirmation. odelbuldan.com shall not be liable to the Customer or any third party for withdrawing any product from the website, removing or editing any material or content, or refusing to fulfil or confirm an order after receiving it or after sending the Order Confirmation.

Subject to stock availability (see clause 6 above) and provided that there are no unusual circumstances, odelbuldan.com will deliver the products listed in the Delivery Confirmation by the delivery date stated in the Delivery Confirmation; where no estimated delivery date is stated, delivery will be made no later than thirty (30) days from the Order Confirmation date. If the supply of the products is delayed due to circumstances beyond the control of odelbuldan.com, odelbuldan.com will inform the Customer as soon as possible and take measures to minimise the effect of the delay.

If delivery is not possible, the product(s) will be returned to the warehouse. Where delivery is not possible, the Customer will be informed where the product subject to the order is and how delivery can be rearranged. If the Customer is not at the delivery location at the agreed time, the Customer must contact odelbuldan.com to rearrange delivery for another suitable date to be agreed. If the product subject to the order is brought to the delivery address but Delivery cannot be completed for a reason not attributable to odelbuldan.com, and the Customer does not contact odelbuldan.com for Delivery within the following fifteen (15) days, the Agreement may be terminated on the grounds that the Customer has breached the Agreement. As a consequence of termination, odelbuldan.com will refund all payments received from the Customer, including delivery costs (except any additional costs resulting from a delivery method requested by the Customer other than the ordinary delivery method offered by odelbuldan.com), without unreasonable delay and in any event within fourteen (14) days after termination of this Agreement. The Customer should note that the transport process resulting from termination of the Agreement may entail additional costs and that odelbuldan.com shall have the right to charge such costs to the Customer. This clause does not apply to virtual gift cards because delivery of virtual gift cards is subject to the Terms and Conditions relating to Gift Cards and to the provisions of clause 8 above.

Provided that the Customer accepts delivery through the courier/shipping company designated by odelbuldan.com, all benefits and risk of loss or damage relating to the products shall remain the responsibility of odelbuldan.com until Delivery. Title to the products passes to the Customer upon delivery of the relevant product to the Customer or to the person present at the delivery address. (transfer of title)

The price of the products shall be as stated on the website. Although odelbuldan.com makes every effort to ensure that all prices on the website are correct, errors may occur. If an error is found in the price of the products ordered by the Customer, odelbuldan.com will inform the Customer as soon as possible and offer the Customer the option of confirming the order at the correct price or cancelling the order. If odelbuldan.com is unable to contact the Customer, the order will be deemed cancelled and the amount paid for the products will be refunded to the Customer. If the pricing error is obvious and unmistakable and the price shown on the website is clearly recognisable as an erroneous price, odelbuldan.com shall not be obliged to complete the sale of the products to the Customer at the incorrect (lower than the price that would normally apply) price, even after sending the Customer a Delivery Confirmation. Prices on the website include VAT and taxes but do not include the delivery charge; the delivery charge will be added to the total amount as stated in the Shopping Guide to determine the total order price. Prices may change at any time, but (except as stated above) price changes will not affect orders for which an Order Confirmation has been sent to the Customer. For this reason, except in the circumstances stated above, prices relating to previous orders cannot be readjusted. When the Customer completes shopping, all products the Customer wishes to purchase are added to the shopping cart, and the next step is to finalise the order and make payment. To do so, the Customer must follow the steps in the purchasing process and complete or confirm the information requested at each step. The Customer may also change the order details during the purchasing process before payment. After the order has been completed and before the payment is confirmed by the Customer, an order summary will be presented to the Customer setting out the basic characteristics of the purchased product, the total price including all taxes, and, where a right of withdrawal applies, the conditions, period and procedure for exercising that right and information on the carrier designated by the seller for returns; or, exceptionally, where the right of withdrawal cannot be exercised, information stating that the Customer cannot benefit from the right of withdrawal or under which conditions the Customer will lose that right. Detailed explanations of the purchasing process are provided in the Shopping Guide. In addition, if the Customer is a registered user, details of all orders belonging to the Customer can be accessed from the "My Account" section. Payments are made by credit cards and debit cards using the payment methods displayed on the website and in the applications. 4 To prevent unauthorised access, the Customer's credit card information is encrypted. When odelbuldan.com receives the Customer's order, an authorisation is requested on the Customer's card to confirm that sufficient available credit exists to complete the transaction. Payment will be collected by odelbuldan.com at the moment the order is confirmed. By clicking the "Payment Confirmation" button, the Customer is deemed to have verified and confirmed that the Customer is the holder of the credit card used or the lawful holder of the gift card or credit voucher card. Credit cards are subject to verification and authorisation by the card issuer; however, if the institution issuing the Customer's card does not authorise payment to odelbuldan.com, odelbuldan.com shall not be liable for any delay or non-delivery and will not be able to complete the Agreement.

An invoice is issued and sent to the Customer no later than together with the delivered products. odelbuldan.com reserves the right, in relation to invoicing, to apply other procedures compliant with e-invoice legislation.

The Pay Now feature (hereinafter referred to as "Pay Now") facilitates shopping on this website by eliminating the need for the Customer to enter delivery, billing and payment information for every purchase. Pay Now is available to the Customer in the View Cart section. To use Pay Now, the Customer must save the credit card and/or debit card details that will be used for payment. The Customer can do this when paying for any order with any card accepted by odelbuldan.com by clicking "Save my card details". The card number, the name of the cardholder as it appears on the card and the card expiry date will then be saved. The Customer must accept the Data Privacy Policy and the Terms in order to save card information and use Pay Now. By agreeing to use Pay Now, the Customer authorises odelbuldan.com to charge purchases to the card linked to this feature. Use of the card is in all cases subject to the terms agreed between the Customer and the card issuer. The Customer may save details for any number of cards in Pay Now, but must have made at least one payment with each card in order to do so. If the Customer wishes to save card details for more than one card, the most recently saved card will become the "Preferred Card" and payments for Pay Now purchases will be charged to it by default. However, the Customer may change the Preferred Card at any time in the My Account section of the website. To use Pay Now, the Customer only needs to click the "Pay Now" button shown in the Shopping Cart section. Immediately after clicking the button, a screen showing the delivery, billing and payment information for the purchase will appear. The information displayed on this screen cannot be changed; therefore, if any information on the screen is incorrect, the Customer must not complete the purchase. To make a purchase using different information, the Customer must not use Pay Now. 6 The Preferred Card linked to Pay Now may be changed from the My Account section of the website.

Pursuant to the provisions of applicable legislation, all sales transactions made through the website are subject to Value Added Tax (VAT), except for any applicable final exemptions subject to the Customer's confirmation.

15.1. Statutory Right of Withdrawal. The Customer has the right to withdraw from the Agreement within fourteen (14) days following formation of the Agreement without giving any reason (except for agreements concerning product groups for which the right of withdrawal cannot be exercised as specified in clause 15.2 below). Purchased products may be returned free of charge through ARAS courier company.

The withdrawal period expires fourteen (14) days after the Customer or a third party designated by the Customer (other than the courier) takes possession of the products, or, where multiple products in a single order are delivered separately, fourteen (14) days after the Customer or a third party designated by the Customer (other than the courier) takes possession of the last product. To exercise this right of withdrawal, the Customer must inform odelbuldan.com of the Customer's wish to exercise the right of withdrawal and decision to terminate the Agreement by written notice or by other means made available through the website. The Customer may provide notice by sending an e-mail to [email protected]. The Customer may also inform odelbuldan.com of the wish to exercise the right of withdrawal by sending written notice to GÖLBAŞI MAH. SARAYKÖY ASFALTI CAD. NO: 56 BULDAN / DENİZLİ / TÜRKİYE.

The Customer may, although not required to, use the model withdrawal form attached to these Terms. In order for the Customer to exercise the right of withdrawal in time, it is sufficient to inform odelbuldan.com of the wish to exercise the right before the relevant period expires. If the right of withdrawal is exercised, the product may be returned by courier to odelbuldan.com within ten (10) days from the date of the notification exercising the right of withdrawal, in accordance with clause 15.2 of this Agreement. If the Customer has any questions, the Customer may contact odelbuldan.com using the contact form on the website, by calling customer services on 0 850 802 08 89, or by e-mailing [email protected].

The refund will be made without delay and no later than fourteen (14) days after receipt of the notification exercising the right of withdrawal. Regardless of the return method selected by the Customer, if returns by courier are not made by a courier selected by odelbuldan.com, any additional costs incurred by odelbuldan.com will not be included in the amount refunded to the Customer.

Consequences of exercising the right of withdrawal: if the Customer terminates the Agreement, except where otherwise stated in clause 17.2, odelbuldan.com will refund all payments received from the Customer, including delivery costs (except additional costs arising where the Customer selected a type of delivery other than the least expensive standard delivery offered by odelbuldan.com). odelbuldan.com will make the refund using the same payment method used by the Customer for the purchase, and in no event will the Customer incur any additional charge as a result of such refund.

The Customer must return the products to odelbuldan.com through the courier company designated by odelbuldan.com, without delay and no later than ten (10) days from the notification exercising the right of withdrawal. The Customer must send back or return the products before this ten (10) day period expires.

The Customer is responsible only for any reduction in value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the products. Cases in which the right of withdrawal cannot be exercised: the Customer cannot exercise the right of withdrawal in agreements concerning delivery of any of the following products:

1. Goods specially prepared in accordance with the Customer's requests or personal needs.

2. Books, digital content and computer consumables supplied on a tangible medium where protective elements such as packaging, tape, seals or wrapping have been opened after delivery.

3. Goods which, after delivery, have had protective elements such as packaging, tape, seals or wrapping opened and whose return is unsuitable for health and hygiene reasons (underwear, swimwear, etc.).

After Delivery, the Customer may handle and inspect the products to determine their condition, characteristics and functions. Handling products in an acceptable manner is a reasonably acceptable process in e-commerce. If the Customer's inspection goes beyond an acceptable and reasonable level and the products are damaged or reduced in value, odelbuldan.com may deduct that difference from the refund payable to the Customer when the right of withdrawal is exercised, or the Customer may be required to pay odelbuldan.com an amount corresponding to the reduction in value of the products.

The Customer must return the products to odelbuldan.com together with their original packaging, instructions and other documents. In all cases, when returning a product, the Customer must send with the product the invoice received when the product was delivered or the relevant document required by invoicing legislation. When the Customer receives the order, summary information on how the right of withdrawal may be exercised will be shared with the Customer. In accordance with the instructions in the "RETURNS" section of the website, the Customer must send the product in the same package.

None of the above options gives rise to any additional charge for the Customer. If the Customer does not wish to use any of the available free return methods, the Customer must bear the return costs. If the Customer wishes to return products to odelbuldan.com with shipping charges payable by the recipient, the Customer may be responsible for the related costs. After inspecting the products, odelbuldan.com will inform the Customer whether the Customer is entitled to reimbursement of the amounts paid. A refund will be made where the right of withdrawal is exercised within the statutory period and all products forming the relevant package are returned. The refund will be made as soon as possible and in all cases within fourteen (14) days from the date the intention to withdraw is notified to odelbuldan.com. The refund will always be made using the payment method used for the purchase. The Customer bears the risks of returning the products in the manner described above.

The Customer will be refunded, including the costs incurred in returning the product. Any money received from the Customer will always be refunded to the credit card used by the Customer to pay for the order. This provision shall not prejudice your statutory rights.

Nothing in these Terms shall in any way limit or exclude odelbuldan.com's liability in relation to: 9 1. death or personal injury resulting from negligence on the part of odelbuldan.com; 2. fraud or fraudulent misrepresentation; or 3. any other circumstance in which limiting or excluding liability, or attempting to do so, would be unlawful or illegitimate for odelbuldan.com. odelbuldan.com is liable to the Customer for foreseeable loss and damage caused by its own acts. If odelbuldan.com fails to comply with these terms, it will be liable for the Customer's loss and damage that is a foreseeable result of breaching the Agreement or failing to use reasonable care and skill; however, odelbuldan.com is not liable for any loss or damage that is not foreseeable. Loss or damage will be deemed foreseeable if it is obvious that it will occur or if, at the time the Agreement was made, both odelbuldan.com and the Customer knew it might occur; for example, if the Customer discussed it with odelbuldan.com during the sales process. odelbuldan.com shall not be liable for business losses. odelbuldan.com supplies products only to individuals for personal use. If the Customer uses the products for any commercial, business or resale purpose, odelbuldan.com shall not be liable to the Customer for any loss of profit, loss of business, business interruption or loss of business opportunity, and the Customer acknowledges, represents and undertakes that the Customer will not hold odelbuldan.com liable in relation to commercial losses. Due to this website and the potential for errors in the storage and transmission of digital information, unless expressly stated otherwise on the website, odelbuldan.com gives no warranty as to the accuracy and security of information transmitted through or obtained from the website. It is a contractual obligation of odelbuldan.com to supply the Customer with products conforming to the Agreement; however, without affecting that obligation and to the extent permitted by law, all product descriptions, information and materials published on this website are provided "as is" and do not contain any express, indirect or consequential warranties. When you enter into a contract as a Customer, odelbuldan.com is responsible, in accordance with its legal obligations, for ensuring that the products sent to the Customer: (i) conform to the descriptions provided by odelbuldan.com and have the features stated on the website, (ii) are fit for the ordinary purposes for which similar products are used, and (iii) demonstrate the quality and performance normally found in products of the same type and reasonably expected of them. odelbuldan.com warrants that any product purchased by the Customer from this website is of satisfactory quality and reasonably fit for all purposes for which products of that type are generally used. To the fullest extent permitted by law, except for warranties that cannot legally be excluded in relation to the Customer, no other express or implied warranty relating to the products on this website falls within the responsibility of odelbuldan.com. Products sold by odelbuldan.com (including handmade products) generally have the natural characteristics of the materials used in their manufacture. Natural characteristics such as variations in texture, shape, stitching and colour should not be classified as errors or defects. Variations in these natural characteristics should be expected and reasonably accepted. Although odelbuldan.com selects only products of the highest quality, natural characteristics are unavoidable and must be accepted as part of the product's own appearance. Nothing in this clause affects the Customer's statutory rights or the right of withdrawal under the Agreement.

The Customer acknowledges that copyright, trademarks and all other intellectual property rights in all materials and content provided as part of the website shall at all times belong to odelbuldan.com or its authorised agents. The Customer is permitted to use the content provided only as expressly authorised by odelbuldan.com or its authorised agents. This does not prevent the Customer from using the website to the extent necessary to obtain a copy of any order or Agreement information.

The Customer undertakes not to misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. The Customer shall not attempt to gain unauthorised access to this website, the server on which this website is hosted, or any server, computer or database connected with the website; shall not obstruct or disrupt the system; and shall not destroy or alter data. The Customer undertakes not to attack the website through a denial-of-service attack or a distributed denial-of-service attack. If this provision is breached, the Customer may have committed a criminal offence subject to prosecution under applicable legislation. odelbuldan.com will report any such breach to the relevant judicial and administrative authorities and will cooperate with the relevant institution to disclose the identity of the hacker. Similarly, in the event of such a breach, the Customer's right to use this website will cease immediately. odelbuldan.com shall not be liable for any loss or damage resulting from any denial-of-service attack, virus or other software or material that technologically damages the Customer's computer, equipment, data or materials as a result of use of the website, or from downloading any such content to which this website directs the Customer.

The odelbuldan.com website may contain links to third-party websites or materials; these links are provided solely for information purposes and odelbuldan.com has no control over or responsibility for the content of those websites or materials. Likewise, odelbuldan.com accepts no liability for any loss or damage that may arise from the use of such links.

Applicable legislation requires certain information and communications sent by odelbuldan.com to the Customer to be in writing. By using the website, the Customer accepts that communications with odelbuldan.com will primarily be electronic. odelbuldan.com will inform the Customer by contacting the Customer by e-mail or by posting notices on the website. Under the Agreement, the Customer agrees to this electronic method of communication and represents that all agreements, notices, information and other communications provided to the Customer electronically comply with any legal requirement that such communications be in writing. This condition does not affect the Customer's statutory rights.

All notices submitted to odelbuldan.com must be in writing. Subject to and as stated in clause 20, the Customer expressly accepts and represents that odelbuldan.com may give notice to the Customer via the e-mail or postal address provided by the Customer when placing the order. A notice will be deemed properly sent and received immediately when posted on the website, within 24 hours when sent by e-mail, or within 3 days from the date a letter is posted. As proof that notice has been received, in the case of a letter it will be sufficient to show that the letter was addressed correctly, stamped and posted; and in the case of e-mail, it will be sufficient to show that the e-mail was sent to the relevant e-mail address.

This Agreement between odelbuldan.com and the Customer shall bind odelbuldan.com and the Customer and their respective successors. The Customer may not transfer, assign, delegate or otherwise dispose of the Agreement or any rights and obligations arising from it (except the warranty) without prior written consent. However, the Customer may transfer the warranty of odelbuldan.com under clause 15.4 to the person acquiring the product. odelbuldan.com may ask the Customer to provide reasonable evidence that the person to whom the warranty is transferred is the current owner of the relevant product; for example, proof of purchase or a letter or chain of letters from the first Buyer or subsequent Buyers (as applicable) stating that they have transferred the rights arising from the warranty to the new owner of the goods may be accepted as evidence. odelbuldan.com may, at any time during the term of the Agreement, transfer, assign, subcontract or otherwise dispose of the Agreement and any rights and obligations arising from it. For the avoidance of doubt, such transfer, assignment, delegation or disposal will not affect the consumer's statutory rights or rights under the Agreement, nor will it cancel, reduce or limit any warranty or guarantee that odelbuldan.com may have expressly or implicitly given to the Customer.

odelbuldan.com shall not be responsible or liable for events occurring beyond its control that cause it to fail to perform or delay the performance of any of its obligations under this Agreement and which shall therefore be regarded as force majeure under the Agreement. Events beyond the control of odelbuldan.com include acts, events, failures to occur, omissions or accidents beyond reasonable control and, in particular (without limitation), include: 1. strikes, lockouts or other industrial action; 2. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not), or threat of or preparation for war; 3. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; 4. impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; 5. impossibility of the use of public or private telecommunications networks; 13 6. acts, decrees, legislation, regulations or restrictions of any government; 7. strikes, failures and accidents affecting any courier, postal or related transport services. Any obligation of odelbuldan.com under any Agreement shall be suspended for the duration of the event beyond its control, and this period will be added to the time allowed for odelbuldan.com to perform its obligation. odelbuldan.com will use all reasonable efforts to end the event beyond its control or to find a solution that will enable it to perform its obligations under the Agreement despite that event.

If, during the term of the Agreement, odelbuldan.com fails to ensure full performance by the Customer of any obligation under the Agreement or other terms and conditions, or fails to exercise any right or legal remedy available to it under the Agreement, this shall not mean that odelbuldan.com has waived such rights or legal remedies or that the Customer is released from compliance with such obligations. A waiver of any default shall not constitute a waiver of any subsequent default arising from the Agreement or the Terms. No provision of these Terms shall be deemed waived unless the waiver is expressly stated and communicated in writing in accordance with the paragraph in the Notices section above.

If any provision of these Terms or the Agreement is determined by any competent authority to be invalid, unlawful or unenforceable, that term, condition or provision shall be severed from the remaining terms, conditions or provisions, and the remainder shall remain valid to the extent permitted by law.

odelbuldan.com reserves the right from time to time to update or amend these Terms. When the Customer uses this website or orders products from odelbuldan.com, the Customer will be subject to the policies and Terms in force at that time, unless they are amended. Any potential amendment to the Terms or Privacy Statement required by law or by a competent governmental authority shall also apply to orders previously placed by the Customer. Such amendment shall not affect the Customer's statutory rights.

odelbuldan.com reserves the right from time to time to update or amend these Terms. Use of the website and Agreements for the purchase of products through this website shall be governed by the laws of the Republic of TÜRKİYE. Any dispute arising out of or relating to use of the website or such an Agreement shall be subject to the jurisdiction of the courts of TÜRKİYE. If a dispute arises concerning the agreement between odelbuldan.com and the Customer, the Customer may make the necessary applications to the competent Consumer Court or Consumer Arbitration Committee. Nothing in this clause affects the Customer's statutory rights in this respect.

The Customer's comments and feedback are important to odelbuldan.com. The Customer may submit all feedback and comments to odelbuldan.com via the contact form or by e-mail to [email protected]. ÖDEL BULDAN TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ. APPENDIX - MODEL WITHDRAWAL FORM (This form should only be completed and sent if the right to withdraw from the agreement is to be exercised.) To ÖDEL BULDAN TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ, operating under the trade name odelbuldan.com and established at GÖLBAŞI MAH. SARAYKÖY ASFALTI CAD. NO: 56 BULDAN / DENİZLİ / TÜRKİYE, ([email protected]): By this form, I declare that I am exercising my right to withdraw from the agreement for the sale of the goods below.

- Order date or delivery date:

- Goods subject to the right of withdrawal:

- Price of the goods subject to the right of withdrawal:

- Consumer's name and surname:

- Consumer's address:

- Consumer's signature: (Only if submitted on paper)

- Date: