Product Purchase Process
(1) Register on odelhome.com.
odelhome.com membership is free. You can register on the website in just a few minutes.
(2) Complete your purchase.
To find the product you are looking for, enter keywords in the search bar or browse product options by navigating from the main category to the relevant subcategory.
On the product page, you can review the product features, installment options, and payment methods, and place your order with free shipping.
Click the “Add to Cart” button on the product page to add the item to your shopping cart.
After selecting the products you would like to purchase, click the “Continue” button.
Enter your credit card details and choose one of the available installment options to complete your payment.
(3) Let us ship your product(s) to your address.
Once your order is confirmed, your invoice will be issued based on your purchase information.
Our department will ship the product and enter the shipment details into the system. You can track your order online using the shipment information.
The preparation time for your order is 1–2 business days.
Important Note:
Please check whether the product packaging has been damaged during transportation when receiving your shipment. If any damage has occurred during transit, the courier is required to prepare a damage report.
If the product you receive is different from the description or is defective, you can initiate the return process from the “My Account” page.
(4) Rate the product and share your feedback.
You can share your shopping experience on odelhome.com and your opinion of our product quality with other customers by leaving a review.